The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfy Beds!
“The beds in our room were incredibly comfy, providing a restful night's sleep that left us refreshed.” view full review
Delicious Breakfast!
“The breakfast was a highlight of our stay, with the chef serving up fresh, hot dishes that were simply good.” view full review
Relaxing Reception!
“The reception area was a perfect place to unwind after a long day, creating a cozy atmosphere to relax in.” view full review
Helpful Staff!
“The staff provided really good service and assistance, making the check-out process smooth and pleasant.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Golf course
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Room features
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
Chapel Street,
Aberdeen,
United Kingdom,
AB10 1SQ,
Aberdeen
Map view
street view
Chapel Street,
Aberdeen,
United Kingdom,
AB10 1SQ,
Aberdeen
City landmarks
Museum
Aberdeen Maritime Museum
1.2
km
University
Marischal College
1.1
km
Botanical Garden
Duthie Park Winter Gardens
2.1
km
Gallery
Aberdeen Art Gallery
730 m
Museum
The Tolbooth Museum
1.4
km
Granite Mile shops
610 m
Art object
William Wallace Statue
1.3
km
Park
Duthie Park
1.9
km
21 Castle Street
Peacock Visual Arts
1.4
km
Shopping Area
St Nicholas Shopping Centre
1.1
km
Church
Kirk of St Nicholas Uniting
970 m
179 Constitution Street The Tramsheds
Aberdeen Science Centre
1.0
km
Garden
Union Terrace Gardens
650 m
Stadium
Pittodrie
2.1
km
Queen's Cross
Queen Victoria Statue
950 m
Museum
Provost Skene's House
1.1
km
Park
Westburn Park
1.5
km
Church
St Andrew's Cathedral
1.1
km
East Burn Road
P&J Live
1.2
km
Queen Street
Greyfriars Church
1.0
km
Shopping Area
Union Square
1.1
km
Museum
The Gordon Highlanders Museum
2.3
km
Bridge
Wellington Suspension Bridge
1.3
km
Shopping Area
Mall Trinity
710 m
Nearby
Church
St Mary's Cathedral
410 m
Union Terrace & Union Bridge
Edward VII
600 m
85 Rosemount Viaduct
Teasel & Tweed
560 m
51 Langstane Place
Porter's Gin Micro Distillery
410 m
Union St
Gilcomston South Church
510 m
Casino
Soul Casino
390 m
Restaurants
Ross Of Chapel Street
10 m
44 Chapel Street
The Dolphin Fish and Chips Takeaway and Restaurant
120 m
5 Chapel Street
Dr Noodles
310 m
345 Union Street
Khayyam Kebab Take Away
210 m
21 Rose Street
The Eatery
210 m
47 Thistle Street
JW's Sushi
230 m
75 Huntly Street
Quality Treats
500 m
466 Union Street
The Tasty Thistle
270 m
40-42 Thistle Street
Patisserie Francaise
370 m
63 Thistle Street
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Great location
Friendly staff
Standard dining
Extra charge
7.2/10
Very good
Rooms
7.6
Location
7.7
Service
7.4
Dining
6.4
Guest reviews
7.2/10
based on 10 reviews
8.2
8.2/10 based on 4695 reviews
Gordon
United Kingdom,
March
2024
8.0/10
The hotel is ideally located in the heart of the city, within walking distance of shops and amenities. The room was spacious, clean, and comfortable, making it the perfect spot for a short break. The service provided was exceptional, with friendly staff who ensured a pleasant stay. However, the dining options could be improved, offering a standard range similar to chain hotels. Overall, the value for money was good, even though there was an extra charge of £50 which could be refunded later.
Rooms
9.0
Our room was really clean and spacious, providing everything needed for a short break.
Service
8.0
The staff were lovely and kept the room very clean. Amenities like dry cleaning, housekeeping, and laundry were available.
Location
10.0
The hotel's location was spot on for exploring the city, with easy access to everything. Very close to the Music Hall for concerts and other events.
Dining
6.0
The dining experience was average, with room for improvement in the selection of dishes. Breakfast was included in the price but could be better.
Facilities
7.0
The hotel had standard facilities like Wi-Fi and USB ports in the room, ensuring a comfortable stay.
Great location
Standard dining
William
United States,
February
2024
8.0/10
I had a pleasant stay at the hotel. The room was great for a 1-2 night stay, although for a longer visit, I might opt for a bigger room. It was clean, and the daily service was prompt. The location overlooking the main road outside, after requesting a quiet room, was a plus.
Rooms
8.0
The room was clean and of a good size for two people. It served well for a short stay.
Service
9.0
The staff were lovely to interact with and especially friendly, notably the night time staff.
Location
9.0
The hotel was fairly close to the places we wanted to visit, being in the city center. It was convenient for accessing train and bus stations.
Dining
6.0
Although the dining experience was initially promising, the breakfast was disappointing with limited options, resulting in us seeking breakfast elsewhere.
Facilities
8.0
The facilities offered everything one might need and were convenient. The ongoing refurbishment and some issues with heat controls were noted.
Convenient location
Limited breakfast options
Michael
United States,
January
2024
7.8/10
The hotel had everything required in the rooms, and the breakfast was very good, though the street noise and a noisy generator were a bit disruptive. The rooms were immaculate and fresh-looking.
Rooms
8.0
The rooms were immaculate and so fresh looking.
Service
7.0
The service was amazing, especially from Wednesday, who couldn't do enough to accommodate our requests. However, there was a situation where master keys were used to open bedroom doors, which was inconvenient. Also, making rude comments about other guests is unacceptable behavior.
Location
9.0
The location is very central and great, near good restaurants and easy to commute. Just off Union Street for pubs and shopping. However, it could have been a bit warmer in the evening.
Dining
7.0
The dining experience was good with the option to grab and go available. Though a bit chaotic at times with certain items not available, the range was excellent.
Facilities
8.0
The facilities were good, with dry cleaning, housekeeping, laundry services, and a welcome drink available.
Willie
United Kingdom,
December
2023
7.4/10
The hotel offers clean and comfortable rooms, with a minimalist design, ideal for a good night's sleep. The staff was lovely and helpful, although seemed busy at times. The location is excellent, within easy walking distance of all city center venues. The dining experience remains adequate but could offer more vegetarian options. Overall, a convenient choice with some minor drawbacks.
Rooms
8.0
The rooms are a decent enough size, well presented, comfortable, and quiet for a good night's sleep.
Service
7.0
The staff were lovely and very helpful, despite being occasionally busy.
Location
9.0
The hotel's location is excellent and close to the City Centre, making it convenient for exploring the area.
Dining
6.0
The dining options are not bad but could improve with more variety, especially for vegetarians.
Facilities
7.0
The hotel provides basic facilities suitable for a comfortable stay.
Michael
United States,
October
2023
7.6/10
My stay at the hotel was a mixed experience. The rooms were clean and spacious, but unfortunately, they were located next to a noisy main street, which disturbed my sleep. The breakfast was excellent with a wide variety of choices, but the room rate was higher than advertised. Being across from a bakery that caters to late-night customers from pubs and clubs meant only getting two hours of sleep before deciding to have breakfast and head home to rest.
Rooms
7.0
The rooms were clean and spacious, but the noise from the main street disrupted my sleep.
Service
7.0
The staff members are very polite and helpful, although some were slow and came across as rude when responding.
Location
8.0
The location is excellent, centrally located in the City Centre and close to everything I needed. Despite being on a busy town street, it was quiet and ideal for my stay.
Dining
8.0
The dining experience was good under the current circumstances. The breakfast was really nice, but there could have been more variety.
Facilities
8.0
The hotel offers amenities like dry cleaning, housekeeping, laundry services, and a welcome drink.
Bobby
United Kingdom,
September
2023
7.2/10
The hotel rooms were spotless and extremely comfortable, making me already plan my next stay, possibly next weekend. The service, though helpful and attentive, had some issues with non-blue badge customers. The location was a mixed bag with noise from a nearby nightclub but also convenient for exploring the town. The dining options were okay but had some limitations in availability. Overall, a comfortable stay with minor hiccups.
Rooms
9.0
The rooms were spotless and very comfortable. I can't wait to come back, maybe next weekend. The allocated rooms at the back and on the top floor were quiet and pleasant.
Service
7.0
The service was a mix of being very helpful and attentive, but there were instances where non-blue badge customers were not handled well, which was disappointing. Considering the restrictions in place at the time, there were minor issues that affected the overall experience.
Location
6.0
The location, while not ideal due to noise from a nearby nightclub that kept me awake, was central and close to everything I needed. It would have been better to be on the other side of the hotel. However, being in the center made it convenient for exploring the town.
Dining
6.0
The dining experience was okay, with some advertised options not available, which was a downside. However, overall, the dining was decent though it could be improved with more variety. Besides the limited options, the value was good.
Facilities
8.0
The facilities were generally good, but there were some minor inconveniences like noise from drilling during check-in. The Welsh pastries were a nice touch, though.
Mary
United States,
July
2023
6.0/10
My stay at the hotel was a mix of positives and negatives. The location was central, although noisy at times, with a variety of restaurants nearby. The rooms were small and needed attention, but the service was helpful and friendly. The dining experience had its ups and downs, and the facilities were decent overall.
Rooms
5.0
The rooms were tiny and needed attention, especially with cleanliness and maintenance.
Service
7.0
The staff was patronizing at times but overall polite and attentive, offering some assistance during my stay.
Location
6.0
The hotel's central location was convenient, although the street noise and nearby establishments could be disruptive.
Dining
6.0
The dining options ranged from average to good, with room for improvement in maintaining the quality and temperature of the food.
Facilities
7.0
The hotel had basic facilities that met my needs during the stay.
Matthew
United Kingdom,
July
2023
8.2/10
The hotel rooms were comfortable and facilities clean with a good selection of hot food, but the coat hangers were not usable, which could be inconvenient for a family. The rooms were well-organized and included various amenities, making the size difference insignificant compared to similar standard rooms. The service was exceptional, with helpful staff and spotless rooms, although the bakery outside was a highlight. The location was perfect for shopping and eating, with a big breakfast included in the price. However, the dining experience fell short with limited choices. Overall, a good value hotel with a few minor drawbacks.
Rooms
8.0
The rooms were comfortable and well-organized with a good selection of amenities.
Service
9.0
The service was exceptional with helpful and friendly staff
Location
9.0
The location was great, perfect for shopping and eating out.
Dining
6.0
The dining experience had a good choice given the circumstances, but was somewhat disappointing overall.
Facilities
9.0
The hotel facilities were excellent with dry cleaning, housekeeping, and a welcome drink available.
Charlie
United Kingdom,
June
2023
6.4/10
The hotel provided rooms of a good size that were clean and comfortable. The early morning noise was a downside, but overall, it was a very acceptable place to stay for the price paid. The service was lacking in being serviceminded and experienced some disturbances. The location was central but noisy, especially due to nearby nightlife. The dining experience, although of high quality, suffered from chaos in service. Some facilities needed improvement. The pricing offered decent value for money.
Rooms
8.0
The rooms were clean, comfortable, with good pillows and a nice firm mattress.
Service
5.0
The service was not very serviceminded with disturbances in replenishing and early morning noise.
Location
6.0
The central location was noisy due to nearby nightlife establishments, affecting sleep quality.
Dining
7.0
The dining quality was high, but the service lacked efficiency with chaos and a shortage of staff.
Facilities
6.0
Facilities were lacking in some aspects and needed improvement.
Mary
United States,
May
2023
6.6/10
I had a mixed experience at the hotel. The rooms were clean, fresh, and modern but unfortunately, the street-facing location meant I couldn't sleep until 4.30 am due to noise from outside. The location in the center of Aberdeen city center was convenient but noisy. The dining experience had high-quality options but was lacking in variety and slow to replenish. Overall a comfortable stay with some drawbacks.
Rooms
7.0
I found the rooms to be clean, fresh, and modern.
Service
8.0
I received excellent service from the friendly and helpful staff.
Location
5.0
While the hotel is centrally located in Aberdeen city center, I was kept awake by noisy nightlife close by.
Dining
6.0
The dining experience had high-quality options but lacked variety and was slow to replenish.
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